This first-year Practice Management Programme is designed to equip dental professionals with essential skills to effectively manage a successful dental practice. Lessons are focused on key areas such as budgeting, human resources, legal regulations and effective communication. Ideal for dental nurses, and healthcare administrators seeking to enhance their leadership abilities and efficiency within a dental practice setting. Embrace this opportunity for professional growth and acquire indispensable tools to navigate the complex management side of the healthcare landscape.
Aim(s): A comprehensive course to enable existing and aspiring Practice Managers to effectively fulfil the role required with the skills and resources necessary to maximise performance.
Objectives:
At the end of this programme the participant will: -Recognise the importance of teamwork -Assist team members in gaining knowledge and confidence to achieve effective outcomes -Appreciate recruitment procedures and develop induction programmes -Be competent in communicating with patients and develop good interpersonal relationships within the dental team -Recognise the importance of appraising staff and the purpose of personal development planning -Deal with complaints and conflict -Appreciate and apply clinical governance frameworks within the practice environment -Indicate the roles and responsibilities of team members and encourage practice team development -Develop guidelines and procedures within their dental practices -Highlight the basic principles of finance and managing budgets within dental practices.
