This teaching session, hosted by Dr. Gagandeep Sachdeva and Dr. Usman Raja, is designed to assist medical professionals operating in a challenging post-pandemic environment. The webinar will guide attendees on handling complaints and investigations in the NHS, and emphasize on the importance of mental health care amongst health practitioners. A certificate will be provided to attendees upon completion of feedback forms, and the long-term goal is to develop supporting material around these essential themes in the future. This session is crucial for those in the medical community seeking to navigate and mitigate issues in high-pressure situations whilst maintaining their well-being.