Aim:
This course aims to introduce dental professionals and managers to the concepts of quality improvement within the dental setting.
Objectives:
• Use interactive games & exercises to demonstrate QI methodology
• Help you to understand Systems Thinking and working in complex systems
• Define the different types of data in healthcare; how do we measure change and improvement?
• Look at the psychology of change; why do we resist?
• Review a Quality Improvement case study
• Explore how you can apply Quality Improvement principles to your work
• Discuss how to run run-charts, PDSA cycles and other QI methods of tracking change
Learning Content:
This interactive session will provide a fresh perspective on your care delivery methods and empower you to initiate quality improvement within your work systems.