1. Understand the roles and responsibilities involved in being on call in the Emergency Department (ED), including practical strategies for managing time, tasks and stress levels effectively. 2. Learn key communication methods to effectively manage and prioritize incoming calls based on urgency and importance, and understand the communication chain in ED. 3. Gain knowledge on common emergency situations that may occur while on call, including decisive action steps and procedures to follow for each situation. 4. Develop a clear understanding of the appropriate protocol to follow when contacting and relaying information to various hospital departments and personnel during on-call shifts. 5. Enhance problem-solving and critical thinking skills to effectively handle any unexpected situations or challenges that may arise during on-call shifts in the ED.