Aim(s): -To gain critical awareness and knowledge of health literacy. -Advanced communication skills in relation to health literacy in health professional – patient interactions. -Sustainability of skills developed and application in practice. Objectives: At the end of this session delegates should be able to: -Inform and educate – Professionals know about health literacy problems, their impact and interventions to tackle health literacy problems -Teach communication skills – Professionals develop patient centred communication skills to address problems with health literacy -Support behaviour change – Professionals adopt, change and maintain behaviour to address health literacy problems Learning Content: -Awareness of health literacy -Gathering and providing information to enhance functional health literacy -Shared decision making to enhance interactive health literacy -Self-management to enhance critical health literacy -Sustaining health literacy focused communication GDC Development Outcomes - A, D