This teaching session titled "Clear Communication: Mastering SBAR for Effective Referrals" focuses on improving junior doctors' telephone communication skills, specifically when making referrals or consultations. The session will cover the SBAR (Situation, Background, Assessment, Recommendation) technique and its application in clinical settings. Participants will learn the value of effective communication during telephone consultations, demonstrate the use of SBAR in simulated scenarios, handle complex or urgent referrals with increased confidence, and apply professional etiquette throughout. The session will also include discussions on real-world cases highlighting the detrimental effects of communication failures. Aimed at enhancing patient safety and outcomes, the training guarantees a structured and professional approach to telephone communication.
By the end of this session, participants should be able to:
